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Naana Mensa

Free Email Templates for Every Stage of the Customer Journey

One of the most powerful touchpoints a brand has with its customers is by Email. It’s personal, direct, and can be measurable. But the secret to great email marketing isn’t just what you send, it’s when you send it and how it speaks to where your customers...

Naana Mensa

How to Increase Review Response Rate by 300%

Last month, a Shopify merchant told me she'd been sending review requests for six months and collected exactly twelve reviews. Twelve. Her competitor down the street? Same niche, similar products, but somehow sitting on 200+ reviews and converting twice as well. The difference wasn't better products...

Naana Mensa

The Review Response Rate Study: What Time, Day, and Method Actually Work

Timing makes all the difference when it comes to excelling at review collection. The day you send it, the time it lands, even how it shows up, all of that decides whether your request gets a response or gets ignored. Over the years, Kudobuzz has looked at thousands of review...

Naana Mensa

10 Smart & Genuine Ways to Say "Thank You" for a 5-Star Review

Melody Beattie, the pioneering self-help author, made this quote: "Gratitude unlocks the fullness of life. It turns what we have into enough, and more."  You have received a 5-star review that made you smile, mentioning that your product made their day. They took time out of their busy...

Naana Mensa

Kudobuzz vs Bazaarvoice: Which Review Platform Fits Your Brand Best?

Just before clicking “Buy,” shoppers read other people’s experiences, look for photos, and check how a brand responds to feedback. Brands with a steady stream of authentic feedback tend to earn higher trust, better rankings, and more repeat customers. Because of this, businesses now rely on third-party platforms to...

Naana Mensa

Kudobuzz vs Okendo: Which Review Platform Actually Converts Shoppers?

You can spend thousands driving traffic to your store, but without trust signals at checkout, those visitors just bounce. High traffic with low conversions means you're burning money on ads while cart abandonment stays frustratingly high. Reviews fix this problem but only if they're done right....

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